🔄 Return & Exchange Policy
Hey fam! 👋
We’re a small but passionate team building Enimexstore from scratch – one happy customer at a time. As of now, we do not have a general return or exchange policy, but we’re working on a better system as we grow! 🚀
💥 But don’t worry – we’ve got your back in case of:
> Damaged products
> Missing items
> Wrong items received
🛑 IMPORTANT:
To help us help you — we strictly require a proper unboxing video (from the moment the package is opened). This helps us verify and resolve your issue smoothly.
✅ With unboxing video:
We’ll offer a resolution — refund, replacement, or exchange — based on product availability.
❌ Without unboxing video:
We’re sorry, but we won’t be able to process claims without video proof.
Thanks for understanding and supporting our small business journey.
Keep rocking. Keep shopping. Keep the vibes alive! 💫🛍️
– Team Enimexstore