1. Introduction
At EnimeXstore, your privacy matters to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us — whether you’re buying anime merchandise, football gear, or just browsing our website.
By using our website, you agree to this policy. If you don’t agree, please stop using our services.
2. Information We Collect
We collect information to process your orders, improve your shopping experience, and comply with the law. This may include:
Personal Details: Name, shipping/billing address, phone number, email address.
Order Information: Products you purchase, payment details (processed securely by our payment gateway).
Account Information: Username, password (encrypted), wishlist, past orders.
Technical Data: IP address, browser type, device type, operating system.
Cookies & Tracking Data: To remember your preferences and improve site performance.
We do not store your full credit/debit card numbers or CVV codes. Payments are processed via secure third-party gateways.
3. How We Use Your Information
We use your data for:
Processing and delivering your orders.
Sending order confirmations, shipping updates, and support messages.
Responding to inquiries and customer service requests.
Improving our website, products, and services.
Sending promotional offers and updates (only if you’ve opted in).
Preventing fraud and complying with legal obligations.
4. Sharing of Information
We never sell your personal information.
We may share it only with:
Shipping & Delivery Partners (to deliver your orders).
Payment Gateways (to process your payments securely).
Legal Authorities (if required by law).
Service Providers (such as hosting providers, email services).
All third-party service providers are required to keep your data secure.
5. Cookies & Tracking Technologies
We use cookies to:
Remember items in your cart.
Save your login preferences.
Track website performance and improve your experience.
You can disable cookies in your browser settings, but some parts of the site may not work properly.
6. Data Retention
We keep your personal data only as long as necessary:
Orders & Transactions: Kept for 5 years for tax/legal purposes.
Accounts: Deleted if inactive for 2 years (unless legally required to keep).
Marketing Data: Removed immediately if you unsubscribe.
7. Data Security
We protect your information with:
SSL encryption on our website.
Encrypted password storage.
Secure payment processing via trusted gateways.
Restricted access to customer data.
8. Your Rights
You can:
Access the personal data we hold about you.
Request corrections to incorrect or incomplete data.
Ask us to delete your account and personal data (unless legally required to keep it).
Opt out of marketing emails anytime.
To exercise your rights, email us at enimexstore@gmail.com
9. Children’s Privacy
We do not knowingly collect data from individuals under the age of 13. If you believe a child has provided us their information, contact us and we’ll delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date” updated.
Owner: EnimeXstore